Barclays Bank Plc

The FCA fined Barclays Bank £783,800 in February 2022 for weak oversight of its business customer Premier FX, a small payments firm for which Barclays was the sole UK banker. Premier FX collapsed in 2018 after the death of its sole director, when it emerged it had been taking deposits it was not authorised to take and had not kept client money separate, leaving 167 customers — mostly British expats in Spain and Portugal — with losses of just over £10 million. The FCA found Barclays failed to act with due skill, care and diligence: it did not check that Premier FX's real activity matched what it expected, and it missed signs that the firm's internal controls were deficient. Barclays settled early for a 30% discount and voluntarily paid £10,076,943.75 so that every customer with an accepted claim got all their money back.